Odoo for Industry · Field Service & Trades
Odoo for Field Service, Dispatch, Van Stock and Same-Day Invoicing
Odoo Field Service ERP, Work Orders, Scheduling, Maintenance Contracts
Book a free 30-min auditWhy Do Trade Contractors Outgrow Their Scheduling App?
Most contractors keep a scheduling tool for the technicians and accounting software for the money, and somewhere in between, a person retypes finished jobs into invoices by hand. That person becomes the bottleneck, and each day of lag between finishing a job and billing it is a day of cash already spent.
How Do You Stop Losing Days Between Job Done and Invoice Sent?
A technician wraps up at four, the paperwork lands on someone's desk the next morning, and the invoice goes out whenever there's time. Multiply that two or three day lag across every job and it becomes a permanent hole in working capital.
In Odoo Field Service, the technician closes out the task from a phone, logs labour and parts used, and gets the customer's signature on site. Because the invoice is generated straight from that task, billing becomes a by-product of finishing the work instead of a separate administrative chore.
How Do You Know What Is Actually On Each Van?
Inventory accuracy tends to fall apart around van stock. Parts get used on jobs without ever being recorded, purchasing ends up reordering blind, and technicians drive out to a supplier mid-job for something that's already sitting in a colleague's van.
Odoo treats each van as its own stock location, so parts consumed on a work order are deducted straight from that vehicle and replenishment reflects what was actually used. Before driving to a merchant, technicians can simply check what's already sitting in another van.
How Do You Make Maintenance Contracts Renew Themselves?
Recurring maintenance is usually the most profitable work a contractor does, yet it often lives in nothing more than a calendar reminder. Visits slip through, contracts lapse quietly, and nobody notices until the customer has already called a competitor.
Odoo generates the planned visits directly from the contract and invoices the recurring fee automatically. Those visits show up in dispatch as scheduled work rather than something to remember, and a lapsed renewal surfaces as a flagged exception instead of silence.
What Do We Deliver for Field Service Businesses?
- Odoo Field Service with mobile work orders, signature capture and photos
- Van stock as real inventory locations with usage-driven replenishment
- Recurring maintenance contracts with auto-generated visits and invoicing
- Dispatch board with technician skills, availability and travel time
Ready to Invoice the Day the Work Is Done?
Pick a single week of completed jobs and we'll walk through your dispatch process, how van stock gets tracked today, and how many days pass between finishing a job and invoicing it.
Book a free 30-min auditFrequently Asked Questions
01
Does the Odoo field service app work without signal?
Odoo's mobile experience is a progressive web app, so it tolerates brief connectivity gaps, though it isn't a fully offline-first field client. When a crew regularly works in basements, plant rooms, or rural sites without coverage, we scope that explicitly instead of assuming it'll be fine, since it's the single most common source of technician frustration after go-live.
02
Can technicians sell parts and upsells on site?
Yes, a technician can add products and services to the work order right from their phone, and it flows straight through to the invoice. For bigger follow-up jobs, a quote can be raised on site and sent for electronic signature before the technician even leaves.
03
How does Odoo schedule around technician skills and travel?
Every Field Service task carries required skills and an expected duration, and the planning view assigns work against technician availability accordingly. Because travel time can be factored into the schedule, a day doesn't get planned as if every job were next door.
04
How long does a field service rollout take?
Contractors with 5 to 40 technicians typically go live in 8 to 12 weeks. Scheduling and mobile setup move fast; van stock is what takes real time, mostly because it means counting vehicles properly for the first time.