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Guides & Ressources Odoo pour les entreprises en croissance

Helpdesk SLA Policies in Odoo 19, Ticket Automation & Customer Satisfaction
GuideMarch 13, 2026

Helpdesk SLA Policies in Odoo 19, Ticket Automation & Customer Satisfaction

Configure helpdesk SLA policies in Odoo 19. Set up response/resolution times, ticket automation, assignment rules, CSAT surveys, and after-sales service integration.

Documents Module in Odoo 19, Digital Asset Management & Automated Workflows
GuideMarch 13, 2026

Documents Module in Odoo 19, Digital Asset Management & Automated Workflows

Master the Documents module in Odoo 19. Configure workspaces, tags, workflow actions, OCR digitization, spreadsheet integration, and share links with access control.

Knowledge Base in Odoo 19, Build a Company Wiki with Collaborative Editing
GuideMarch 13, 2026

Knowledge Base in Odoo 19, Build a Company Wiki with Collaborative Editing

Build a company knowledge base in Odoo 19. Set up article hierarchy, collaborative editing, embedded views, templates, portal sharing, and helpdesk integration.

Approvals Module in Odoo 19, Streamline Purchase, Expense & Leave Requests
GuideMarch 13, 2026

Approvals Module in Odoo 19, Streamline Purchase, Expense & Leave Requests

Configure the Approvals module in Odoo 19. Set up approval types, multi-level chains, delegation rules, email notifications, and integration with purchase and expense workflows.

Discuss Module in Odoo 19, Internal Messaging, Channels & Mail Gateway
GuideMarch 13, 2026

Discuss Module in Odoo 19, Internal Messaging, Channels & Mail Gateway

Master the Discuss module in Odoo 19. Configure channels, direct messaging, mail gateway, catchall emails, mail.thread integration, notifications, and VoIP.

OWL 3 Component Development in Odoo 19, Lifecycle Hooks & Reactivity
GuideMarch 13, 2026

OWL 3 Component Development in Odoo 19, Lifecycle Hooks & Reactivity

Build custom OWL 3 components in Odoo 19. Master lifecycle hooks, reactivity with useState, services, registries, and patching existing components.

Custom Dashboards in Odoo 19, Build Real-Time KPI Views with OWL & Spreadsheets
GuideMarch 13, 2026

Custom Dashboards in Odoo 19, Build Real-Time KPI Views with OWL & Spreadsheets

Create custom dashboards in Odoo 19. Use built-in views, Spreadsheet formulas, OWL components, Chart.js, and role-based access for real-time KPIs.

REST API & External Integrations in Odoo 19, JSON-RPC, OAuth2 & Webhooks
GuideMarch 13, 2026

REST API & External Integrations in Odoo 19, JSON-RPC, OAuth2 & Webhooks

Integrate Odoo 19 with external systems. Master JSON-RPC, custom REST controllers, OAuth2, webhooks, pagination, batch operations, and error handling.

Testing Framework in Odoo 19, Unit, Integration & Tour Tests for Custom Modules
GuideMarch 13, 2026

Testing Framework in Odoo 19, Unit, Integration & Tour Tests for Custom Modules

Write robust tests for Odoo 19 custom modules. Cover TransactionCase, SavepointCase, HttpCase, tour tests, mocking, test coverage, and CI integration.

Server Actions in Odoo 19, Automate Business Logic Without Custom Code
GuideMarch 13, 2026

Server Actions in Odoo 19, Automate Business Logic Without Custom Code

Master server actions in Odoo 19. Configure execute code, create/update records, send emails, scheduled actions, action sequences, and Python execution context.