Guides & Ressources Odoo pour les entreprises en croissance

Helpdesk SLA Policies in Odoo 19, Ticket Automation & Customer Satisfaction
Configure helpdesk SLA policies in Odoo 19. Set up response/resolution times, ticket automation, assignment rules, CSAT surveys, and after-sales service integration.

Documents Module in Odoo 19, Digital Asset Management & Automated Workflows
Master the Documents module in Odoo 19. Configure workspaces, tags, workflow actions, OCR digitization, spreadsheet integration, and share links with access control.

Knowledge Base in Odoo 19, Build a Company Wiki with Collaborative Editing
Build a company knowledge base in Odoo 19. Set up article hierarchy, collaborative editing, embedded views, templates, portal sharing, and helpdesk integration.

Approvals Module in Odoo 19, Streamline Purchase, Expense & Leave Requests
Configure the Approvals module in Odoo 19. Set up approval types, multi-level chains, delegation rules, email notifications, and integration with purchase and expense workflows.

Discuss Module in Odoo 19, Internal Messaging, Channels & Mail Gateway
Master the Discuss module in Odoo 19. Configure channels, direct messaging, mail gateway, catchall emails, mail.thread integration, notifications, and VoIP.

OWL 3 Component Development in Odoo 19, Lifecycle Hooks & Reactivity
Build custom OWL 3 components in Odoo 19. Master lifecycle hooks, reactivity with useState, services, registries, and patching existing components.

Custom Dashboards in Odoo 19, Build Real-Time KPI Views with OWL & Spreadsheets
Create custom dashboards in Odoo 19. Use built-in views, Spreadsheet formulas, OWL components, Chart.js, and role-based access for real-time KPIs.

REST API & External Integrations in Odoo 19, JSON-RPC, OAuth2 & Webhooks
Integrate Odoo 19 with external systems. Master JSON-RPC, custom REST controllers, OAuth2, webhooks, pagination, batch operations, and error handling.

Testing Framework in Odoo 19, Unit, Integration & Tour Tests for Custom Modules
Write robust tests for Odoo 19 custom modules. Cover TransactionCase, SavepointCase, HttpCase, tour tests, mocking, test coverage, and CI integration.

Server Actions in Odoo 19, Automate Business Logic Without Custom Code
Master server actions in Odoo 19. Configure execute code, create/update records, send emails, scheduled actions, action sequences, and Python execution context.