Octura Solutions
20

What's new

Calls, campaigns and chats.

Eight new features, seen on the pre‑release build.

Draw your phone routing.

Connect nodes to route calls to menus, queues and after-hours voicemail.

Guide: VoIP

WhatsApp, now with buttons.

Send a menu with reply buttons, and customers answer in one tap.

Guide: WhatsApp

Your own LinkedIn too.

Publish to the company page and your personal profile from one composer.

Guide: Social marketing

Design emails in the campaign.

Start Designing opens the template gallery without leaving your campaign.

Guide: Automation

Keep the call, keep working.

A minimised call stays in a small floating window while you browse Odoo.

Guide: VoIP

Reschedule without losing the slot.

Customers pick a new time while the original booking stays in place.

Guide: Appointments

Lists that update themselves.

Define a filter once, and every matching contact joins the audience.

Guide: Automation

Share folders with a group.

Grant access to a user group, and new members get it automatically.

Guide: Documents
Octura Solutions

See every screen in detail.

Our Odoo 20 guides cover each feature, with the limits we found.

Observed on the Odoo 20.0 Enterprise pre-release build with demo data, 23 September 2026. Names and menus may still change before release.
Octura Solutions, Official Odoo Ready Partner

Full Odoo 20 guide